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Support

If you’re stuck, have a question, or found a bug, there are several ways to get help with Selu.

Discord

The fastest way to get help. Join the Selu Discord server to ask questions, share what you’re building, and chat with other users and contributors.

Join the Discord

GitHub Discussions

For longer-form questions, feature ideas, and architectural discussions. Search existing threads before posting — your question may already have an answer.

Open a discussion

If you’ve found a bug, please open an issue on GitHub. A good bug report includes:

  1. What you expected to happen.
  2. What actually happened (include error messages and logs).
  3. Steps to reproduce the issue.
  4. Environment details — OS, Docker version, Selu version (selu version).

Open a bug report

If you discover a security vulnerability, do not open a public issue. Instead, email security@selu.io with a description of the vulnerability. You will receive a response within 48 hours.

Where do I find the docs for a specific CLI command? Run selu <command> --help for built-in usage information, or check the Developer Guide section of these docs.

My agent isn’t responding. What should I check? Start with selu agent logs <agent-name> to see if there are errors. Verify the agent’s container is running with docker ps. Check that your LLM provider API key is set correctly in your environment variables.

Can I run Selu without Docker? Docker is the recommended and supported runtime. Experimental support for Podman is available by setting SELU_CONTAINER_RUNTIME=podman. Running without any container runtime is not supported.

How do I update Selu? Pull the latest images and restart:

Terminal window
selu update
selu restart

For organizations that need guaranteed response times, dedicated assistance, or custom integrations, commercial support plans are available. Contact support@selu.io for details.